The Apple notebooks under ITE Student Notebook Scheme being purchased from Sapura Synergy Singapore Pte Ltd are intended by personal use and not for institutional purchases or resale.
A copy of student matriculation card to be accompanied with every order during collection.
Orders are subjected to stock availability and turn-around period is about 10 working days and hire purchase order is 15 working days.
A admin fee of S$20 will be imposed for any cancellation or amendment of order.
No exchange/refund of notebook is allowed if dead/hot pixels are less than 5. Cosmetic issues will not be entertained.
Exchange is only allowed if 2 dead/hot pixels are shown together and are not more than 6.5mm apart.
No collection/delivery of notebook will be allowed till loan application is completed and approved.
Customer is required to keep all packages for 7 days for any exchange. Any missing packaging upon return will not be entertained.